Frequently Asked Questions

Everything you need to know about transforming your living space.

What is the standard shipping timeframe for furniture orders?

Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.

Do you offer a warranty on your home decor and furniture?

Yes, all Tumble furniture pieces come with a limited one-year warranty covering manufacturing defects and structural integrity under normal residential use.

Can I return an item if it doesn't fit my space?

We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply for large furniture returns, and shipping costs are non-refundable.

Are your materials sustainably sourced?

Sustainability is at our core. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for both your home and the planet.

How can I track the status of my delivery?

Once your order ships, you will receive an email with a tracking link. For freight deliveries, our carrier will contact you directly to schedule a convenient delivery window.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.